Pandemic & Digital Transformation

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Of Note; this is part of the course:
Title: "Decide Wisely: A Guide to Choosing A Medical Specialty In The Post-Pandemic Digital Healthcare Era"
Section: Understanding the Changing world and its implications in Healthcare
To learn more about the course:

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Pandemic is one of the most devastating events that we all had to live through. It's a once-in-a-century event, but we are probably gonna see its reverberating impact for the next hundred years.
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"There are decades where nothing happens; and there are weeks where decades happen"

Vladimir Ilyich Lenin

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The only silver lining is that it brought the limelight towards digital transformation of healthcare as the urgent need of the time. This digital transformation is something that we all needed, especially in the healthcare sector.
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Pandemic has an unearthed inefficiencies and inequalities in the healthcare system
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Quantum Leap Forward in Digitization

Digital adoption has taken a quantum leap at both the organizational and industry levels.
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The pandemic has pushed digital adoption so much so that it has covered decades of progress in days. And interestingly, if you are an avid Google Calendar user, then you might have noticed that you can choose "Home" as your office location!
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Accelerated Digitization of Customer Interactions

The biggest shift has been the willingness of the customer to interact digitally. This clearly shows that the pandemic has brought a change in their cultural mindset thereby making them more comfortable and safe in this new online environment.
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Across business areas, the largest leap in digitization is the share of offerings that are digital in nature.

Companies that are already in the digital space benefitted the most. This includes TeleEd, e-commerce, telehealth companies, etc.
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Change in Executive Mindset

Hospital systems were initially not akin to virtual care, but now they are coming forward to have a virtual care strategy. This clearly shows that Digitization has become a priority in the minds of Executives.
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"If anyone saved a life, it would be as if he saved the life of all mankind"

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The New Normal - Meet the next-normal Consumer

This is the new normal - work from home, learn from home. Companies like Amazon, Walmart already made shopping and consumption hassle-free - From Goods to Groceries, right at your door steps! Gaming, Education, and Entertainment are now Online and down the road, Health and Wellbeing will also be digitized and more so from home!
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References:

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"If anyone saved a life, it would be as if he saved the life of all mankind"

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